Data Collection
Sirf zaroori personal info jama karte hain: naam, phone, address, email aur payment method.
LEGAL REFERENCE
2g1g par aapki privacy hamara pehla qanoon hai
Aapke account ki tafseelat, aapke payment records aur aapka sab personal info encrypted rahe hota hai. Jab aap 2g1g par JazzCash, Easypaisa, SadaPay ya Raast se deposit karte...
Encryption Standard SSL/TLSVerified Account Access OnlyLocal Payment Data ProtectedZero Third-Party Data Sharing
Kya information ham jama karte hain aur kyun
2g1g sirf wo information jama karta hai jo aapka account secure rakhnے ke liye zaroori hai. Jab aap account banate ho tab aapka naam, phone number aur address record hota hai — ye sab qanoon ke liye. Aapka game ka record, deposit aur withdrawal history, ip address aur login time — ye sab hamari servers par encrypt hokar rehta hai. Hum kisi
bhi teesre company ko aapka personal data nahin dete, sirf agar local authority Pakistan ke qanoon ke taht pooche. Aapka email aur payment details sirf aapke liye aur aapke withdrawals ke verification ke liye use hote hain.
Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.
PRIVACY KA SAWAAL
Agar aapko privacy ke baare mein koi poochtna ho
Hamara support team aapke privacy ke sawal ka jawab dene ke liye hamesha tayyar hai. Aap email se, live chat se ya aapka account settings mein message bhej sakte ho. Hum 24 ghante mein jawaab de dete hain.
Team online
Email Support
[email protected] par email likhen. Aapke privacy ka savaad 24 ghanton mein jawab paega. Aapke account ko refer karke likhen taakay hamara team jaldi samajh sake.
Live Chat
2g1g ke andar live chat khole aur privacy team se seedha baat karo. Chat history encrypted rehti hai aur sirf aapke account mein save rehti hai.
Account Settings
Apne account ke Privacy & Security section mein apni data preferences badal sakte ho. Yahan se data export ya deletion ka request bhi kar sakte ho.
HAMARA COMMITMENT
2g1g privacy ko kis tarah seriously leta hai
Hamara privacy team regularly aapke data ko check karta hai taakay kisi bhi breach se bacha ja sake. Aapka password hashed format mein rakha jata hai, aapka real password 2g1g ke paas...
Data Encryption
Tum bank-level encryption ke taht ho. Aapka JazzCash, Easypaisa, SadaPay aur Raast ka link encrypted tunnel mein jaata hai.
Password Security
Aapka password kisi bhi plain text mein store nahin hota. Hamara system sirf hashed version rakta hai jo koi bhi reverse kar nahin sakta.
Session Management
Session timeout hoti hai agar aap 30 minit se inactive rahe ho. Aapka device ka logout automatically hota hai jab aap app band karte ho.
Payment Gateway Security
JazzCash, Easypaisa, SadaPay aur Raast ke sath hamara direct integration PCI-DSS compliant hai. Aapka card number hamari servers par store nahin hota.
Audit Logs
Har account access, har withdrawal request aur har payment change ka record encrypted rehta hai. Ye logs sirf aapke security investigation ke liye use hote hain.
Data Retention
Aapka account jo data rehta hai wo sirf jab tak aapka account active hai ya legal qanoon ke taht jaroori hai tab tak rakhte hain.
POLICY KE PILLAR
Hamara privacy policy ke mukhya hisse
Har section hamara privacy ka ek alag hissa explain karta hai. Yeh sab Pakistan ke qanoon ke anusar likha gaya hai aur supported ilaqon mein valid hai.
Data Usage
Aapka data sirf account verification, deposit/withdrawal processing aur security checks ke liye use hota hai.
Data Protection
SSL/TLS encryption, firewalls aur intrusion detection systems sab time active rahe rehte hain.
Data Sharing
Hum aapka data nahin bechte. Sirf legal authority ko dete hain jab qanoon ke mutabiq order aaye.
Data Access Rights
Aap apne account settings mein apna data dekh sakte ho, edit kar sakte ho ya export kar sakte ho.
Data Deletion
Account delete karne ke baad aapka personal data 90 din mein hamari main servers se remove ho jata hai.
Policy Updates
Agar hamara privacy policy badlaye to ham aapko email se notice de denge aur aapko new terms accept karne milenge.
Kya kya options aapke paas hain apne data ko manage karne ke liye
2g1g ne aapke liye transparency aur control ko aasan banaya hai. Aap apne account settings mein jakar dekh sakte ho ki aapka kaun sa data hamari...
Data View & Export
Account Settings > Privacy Center se apna sab data dekh sakte ho. JSON format mein aapka sab info download kar sakte ho.
Payment Method Management
JazzCash, Easypaisa, SadaPay ya Raast ka link manage karo. Purana method remove karo ya naya add karo jab marzi.
Privacy Settings
Choose karo ki ham aapko promotional emails bheje ya nahi. Apne communication preferences fully customize kar sakte ho.
Security Dashboard
Login history, session management, aur device access dekho. Suspicious activity agar dike to usko immediately block kar sakte ho.
Account Deletion
Jab aap account delete karte ho tab aapka sab personal data 90 din mein permanently remove ho jata hai.
Cookies & Tracking
Aap apne browser settings se cookies disable kar sakte ho. Hamara site bina cookies ke bhi kaam karta hai lekin some features slow ho sakte hain.
Privacy ke baare mein zyada poochtey gaye sawal
Bilkul nahin. Hamara payment integration sirf aapka payment authorization receive karta hai. Aapka JazzCash ya Easypaisa ka password kabhi bhi hamara servers par nahin aata. Jo link banti hai wo token-based hoti hai jo sirf deposits aur withdrawals ke liye kaam karti hai.
Aapka account agar hack ho jaye to immediately 2g1g support se contact karo. Hamara security team aapke account ko lock kar dega aur aapke deposits ko protect karega. Unauthorized transactions ko investigate karke refund bhi de denge. Password badal dena zaroori hai.
Aapka deposit aur withdrawal record aapke account ke active rehne tak stored rehta hai. Account delete hone ke baad financial records 7 saaal tak (Pakistan ke tax law ke liye) secure rahe hote hain, lekin aapke personal info 90 din mein delete ho jati hai.
Haan, security aur fraud prevention ke liye. Aapka IP address aur approximate location (city level) hamara system log karta hai. Ye data ensure karta hai ki aapka account sirf aapke allowed devices se access ho rahe hai. Detailed location data collect nahin karte ham.
Jab ham privacy policy update karte hain tab email se notification bhejtey hain. Aapko new terms ko accept karna padta hai agar aap account use karna rahe na chahte ho. Agar policy significant badlan ho to 30 din ka notice hota hai.
Bilkul. Account Settings mein Privacy Center mein Data Export option hai. Click karo aur aapko JSON format mein aapka sab personal data, deposit history aur account activity ka file mil jaega jo download kar sakte ho.
Aapka account active rehta hai. Lekin agar 1 saaal complete ho jaye inactive rahe hone ke baad tab account dormant ho jata hai. Dormant account ko reactivate karne ke liye support se contact karo. Personal data 1 sayal tak encrypted rahe rehta hai phir disposal process start hota hai.